Contact | Customer Service at Femologist

Contact Femologist

Have a question that’s not covered elsewhere? We’re here to help!

Please keep in mind that, as a supplement store, we are not legally permitted to advise on the specific use of any of the products we sell unless it is already stated on the product label.

Our Most Frequently Asked Questions

You can always contact us anyway, but just in case you don’t have to:

I placed an order but have not received a confirmation email. What should I do?

Check your spam or junk folder first. If it’s not there, contact us with the name and email address used at checkout, and we’ll look into it.

What shipping options are available?

We ship via USPS Ground Advantage as standard, which takes approximately 3 to 6 business days depending on your location. USPS Priority Mail is available at checkout for an additional charge, with estimated an delivery of 2 to 3 business days.

How quickly will my order ship?

Orders placed Monday through Friday are fulfilled within one business day. Orders placed on Saturday or Sunday will ship on Monday.

How do I track my order?

As soon as your order ships, you will receive a confirmation email with your USPS tracking number. You can track your package directly on the USPS website.

How do I log in to my account?

If you already have an account and know your password, you can enter them on the login page to view your order history and account details.

How do I reset my password?

Select “Forgot password” on the login page below the login form, and then enter your email address. You will receive a reset link within a few minutes. Check your spam folder if it doesn’t arrive. Login page

We’re committed to providing excellent customer service and will respond as quickly as possible. If you don’t see a reply in your inbox, please be sure to check your spam or junk folder just in case.